1. What is the minimum order quantity (MOQ) for LED video brochures at SSA?
The MOQ varies by model. For standard models like the7 inch wedding digital video card, the MOQ is50 units. For custom designs or OEM/ODM projects, the MOQ is100 units. If you need a smaller quantity, contact SSA—they may be able to accommodate your request for a slightly higher per-unit cost.
Production time depends on the complexity of the customization. For simple customizations (like adding a logo or changing the cover), lead time is7-10 days. For more complex projects (like custom software or unique designs), lead time is15-20 days. SSA will provide you with a detailed timeline when you place your order.
3. Can SSA handle shipping to my country?
Yes! SSA serves over50 countries, so they can arrange shipping to almost any destination. Shipping costs depend on your location and the shipping method (air or sea). SSA will give you a shipping quote before you place your order, so there are no surprises.
No—SSA provides transparent pricing. All costs (production, customization, packaging) are included in the quote. Shipping costs are quoted separately, but you'll know exactly how much you're paying before you confirm your order.
5. Does SSA offer after-sales support?
Absolutely! SSA has a professional engineer team that provides 24-hour online support. If you have any issues with your LED video brochures (like a broken screen or software glitch), just contact them—they'll help you resolve the problem quickly. They also offer a 1-year warranty on all their products, so you can buy with confidence.
6. Can I get a sample before placing a bulk order?
Yes! SSA offers sample orders for most models. You can order a sample to test the quality and see if the
video brochure meets your needs. The sample cost is slightly higher than the bulk per-unit cost, but it's worth it to ensure you're happy with the product before placing a large order.