Your script is the backbone of your video manual. A good script feels like a conversation, not a lecture. It should be clear, concise, and tailored to your audience. Here's how to write one that works.
Start with a Hook: Grab Attention in the First 10 Seconds
Most people decide whether to keep watching a video within the first 10 seconds. So don't bury the lede! Start with a question, a problem, or a surprising fact. For example:
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"Tired of spending 30 minutes setting up your meeting room tech? Today, we'll show you how to do it in 2 minutes flat."
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"Did you know 70% of new employees say they struggle with our onboarding process? Let's fix that."
Keep It Conversational: Write Like You Talk
Nobody wants to watch a video that sounds like a textbook. Avoid jargon, long sentences, and formal language. Instead, write like you're chatting with a colleague. For example, instead of saying, "The utilization of this software will optimize operational efficiency," try, "This tool will save you time and make your workflow smoother."
Focus on Benefits, Not Features
Your audience doesn't care about every tiny feature of your product or process—they care about
how it helps them
. For example, if you're explaining a new project management tool, don't just list "task tracking" and "file sharing." Instead, say, "With task tracking, you'll never miss a deadline again. And file sharing means you can collaborate with your team in real time, no more emailing attachments back and forth."
Include a Call to Action (CTA)
At the end of your video, tell your audience what to do next. Do you want them to practice the steps? Take a quiz? Share the video with a colleague? Make it clear and specific. For example: "Now that you've watched, try setting up your first project in the tool—we've linked a cheat sheet in the description. And if you have questions, drop them in the comments below!"
Example Script Snippet (for a New Employee Onboarding Video):
[Opening Hook]
"Hey there! Welcome to the team—we're thrilled to have you. We know starting a new job can feel overwhelming, so today, we're breaking down the 3 most important things you need to know on your first day."
[Main Content]
"First up: clocking in. Instead of using the old punch card system, we now use an app on your work phone. Here's how it works: Open the app, tap 'Clock In,' and that's it! No more waiting in line. This saves you time, and it helps us keep track of your hours accurately."
[CTA]
"By the end of today, give the app a try—clock in, and then clock out for lunch. If you get stuck, just ask your manager or send a quick message to IT. We're here to help!"